7: Quality Assurance

7.01 Quality Assurance for Shell and Shell Affiliated Schools.

Schools are expected to participate in a range of quality assurance activities through which:


  • Schools strive for continuous improvement – particularly of children’s learning.


  • All stakeholders are assured that education provision – and particularly children’s learning – is of an appropriate standard.


To provide assurance about the quality of children’s learning within the group of Shell schools, WCL provide services to Shell Education Services and Shell schools generally. The services include:


  • An analysis of CITO-scores every year


  • Monitoring and analysis of results from the International Schools’ Assessment.


  • A three-year rolling programme of school reviews


  • A guide to the school review process is found in Appendix 26.

7.02 Shell School Dashboard

The Shell School Dashboard is a new QA tool that all Shell affiliated schools will use starting school year 2016-2017

The Dashboard helps schools search for and measure their evidence related to the the following areas:


  • Children’s learning


  • Internal Stakeholders


  • External Stakeholders


  • Operations


  • HSSE


  • Leadership


Each area is important in its own right and is evaluated on a termly, school-determined timeframe or annual basis. A collective overview the criteria helps schools evaluate how well they are operating throughout the year.
Each criterion has a set of statement that helps schools make evidence-based judgements about the quality of students learning and overall performance. Each criterion is evaluated against a percentage model which indicates performance in terms of Green, Amber and Red.
The judgements are validated externally, each with their own time frame and through their own relevant expert.

The dashboard can be found in Appendix 30

7.03 School Inspections (NTC locations).

The official NTC provisions are inspected periodically. The framework for the inspections is almost identical to that used for schools in The Netherlands as stated in the new Law on Inspection (Education Supervision Act/Wet op het onderwijstoezicht, 2002).

NTC schools will receive a ‘Periodical Quality Investigation’ (Periodiek Kwaliteitsonderzoek or PKO). This investigation will be based upon a recent school self-evaluation on the domains included in the investigation. If provided with this school self evaluation the investigation will focus primarily on outcome variables supporting the school self-evaluation. More information on the Dutch Education Supervision Act and the PKO-framework can be obtained on www.onderwijsinspectie.nl search for ‘Toezichtskader PO’, from NOB or ImEd.

The Inspection for Dutch Schools Abroad is the official authority. Copies of inspection reports are sent to the school, the operating unit, the Education Services Department and ImED. Reports will also be available on the internet. Schools are advised to provide parents with a copy of the summary report and to make the full report available on request.

ImEd and/or NOB provide schools with support in their preparation for inspections (supplying schools with additional information, etc.). Afterwards ImEd and/or NOB can provide schools and school management with advice on implementation of key issues concerning school improvement as identified by the inspectorate.

Address of the Dutch Inspectorate:
Inspectie van het Onderwijs Kantoor Breda Postbus 7447 4800 GK Breda (Nijverheidssingel 317) Tel.: + 31 76 524 44 77 Fax. + 31 76 520 16 00 Inspecteur Buitenland: dhr M. Uunk

7.04 Handing over school leadership.

During the Shell School Leadership Training Days (SSLTD) of 2012 a policy was drafted to ensure sustainability of good practice during a handover of school leadership; this draft was agreed upon as a new policy at the SSLTD of 2013 and can be found in Appendix 29. The policy contains responsibilities of the parting school leader and the school leader joining the school